Skip to Main Content
Access Online Banking
Register Forgot Password?

Privacy & Disclosures

Online Privacy

Privacy Notice

Social Media Public Use Policy

Online Privacy

Maui Federal Credit Union values your trust and confidence, no matter how you are interacting with us. Respecting and maintaining your online privacy and the security of your personal information is very important to us. We are committed to protecting the information of members and visitors who use our website.

In conjunction with our Online Privacy Notice you should also refer to our:

  • Privacy Notice
  • Social Media Public Use Policy

Secure Transmissions
Maui Federal Credit Union uses encryption technologies such as Secure Socket Layer (SSL) to protect information you submit on our website.

Cookies are pieces of data stored directly on the device you are using when you visit our website. Cookies allow us to collect information such as browser type, date and time spent on our website, and pages visited. We use the information to display information more effectively, to personalize and enrich your experience while visiting the website, and to recognize your device to allow your use of our online services. We also gather statistical information about the usage of the website in order to continually improve the design and functionality, to monitor responses to our advertisements, to understand how visitors use the website, and to assist us with resolving website questions. You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the website and some online services. For example, we may not be able to recognize your device and you may need to answer challenge questions each time you log on. You also may not receive advertising or other offers from us that are relevant to your interests and needs.

Information Gathered Online
As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts and provide you information about other services.

Protecting Your Information, Confidentiality, and Security
We protect information we collect about you by maintaining physical, electronic, and procedural safeguards. These safeguards restrict access to your confidential information to only authorized personnel with specific need to access and utilize your information. We train our employees on how to handle your information to maintain confidentiality and privacy. To protect your personal information from unauthorized access and use, we use security measures which include computer and system safeguards and secured files and buildings.

Making Sure Your Information is Accurate
Keeping your Maui Federal Credit Union account information up to date is very important. If your account information is inaccurate, incomplete, or not current, you can update it by sending us a secure email through our Online Banking Service (you must be registered) with your updated information. You can also update your information by calling us at (808) 873-5050, by writing to us at Maui Federal Credit Union, 107 East Wakea Avenue, Kahului, HI 96732, or by visiting our branch.

Links to Other Websites
We may provide links to other websites. While we attempt to monitor these sites to maintain our high standards, we offer these links only as a convenience to our members. We do not control any of these sites and are not responsible for the privacy or security in these sites. If you choose to link to one of these sites, we strongly suggest that you review their privacy statement and other terms, as they may be different from our website.

Privacy Notice

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • Account transactions and checking account information
  • Credit history and wire transfer instructions
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Maui Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Maui Federal Credit Union Share? Can you limit sharing?
For our everyday business purpose--such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes--to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purpose--information about your transactions and experiences No We do not share
For our affiliates’ everyday business purpose--information about your creditworthiness No We do not share
For our affiliates to market to you No We do not share
For our nonaffiliates to market to you No We do not share
Questions? Call (808) 873-5050 or go to
What We Do
How does Maui Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Maui Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or apply for financing
  • make a wire transfer or provide account information
  • make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes--information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Maui Federal Credit Union has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Maui Federal Credit Union does not share with our nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include loan recapture programs and insurance companies.

Social Media Public Use Policy

Last updated 1/2018

We Welcome Participation
We invite you to share experiences and contribute to conversations through social media. Social media works best when participants treat their fellow posters with respect and courtesy and add value to the conversation. The following guidelines apply to any participation in social media sites maintained by Maui Federal Credit Union.

Confidential Information
Maui Federal Credit Union social media is generally available to the public. Never post personal, private or confidential information such as your address, telephone number, account information or password. We are not responsible for anything that may occur if you post your personal, private or confidential information to a social media site. We will never ask you to provide this type of information through a public channel like social media. If you have any doubt about the confidentiality of certain information, please don’t post it. If you do include personally identifiable information in your comment, your comment or post may be deleted.

Maui Federal Credit Union respects your privacy and follows the privacy policies of all of our social networks, as well our own privacy policy. If you have a complaint about any of the information you see on our social media channels or about us, please contact us directly at (808) 873-5050 or

Blocked/Restricted Data
We reserve the right to remove posts and block posts which may be inappropriate and/or pose a security threat to our members. Anyone who repeatedly posts material that contain hateful, profane, harassing, threatening, obscene references, fraudulent or misleading comments, copyright violations, promoting illegal activities, other state/local/federal law violations or self-promotion/advertising, will be banned from participation.

We recommend that you be familiar with the privacy and security policies of the social media sites you use and understand how your information can be displayed and used throughout each site as well as other third party sites that may be linked.

Comment and Posting Guidelines
To ensure exchanges are constructive, relevant, appropriate, respectful of diverse viewpoints and lawful, we reserve the right to review any and all comments, and at our sole discretion delete comments that are but not limited to:

Off Topic
We will delete comments not related to the subject of the conversation. If you have an idea for a subject, would like to provide feedback, or would like a Maui Federal Credit Union employee to follow up with you, email us at

Comments focused on selling a product or service, or comments posted for a purpose of driving traffic to a particular website for personal, political, or monetary gain will be excluded.

Personal Attacks
If you disagree with the content, we ask that you refrain from personal attacks or being disrespectful. Malicious intent and/or participation not in the spirit of civil conversation will be deleted.

Posts that violate federal, state, and local laws that govern use of copyrights, trademarks, harassment and defamation, etc. will be removed.

Offensive Language
Comments including, but not limited to, profane or provocative language will be deleted. Comments that contain threatening, hateful, offensive, derogatory, obscene or sexually explicit language will not be tolerated.

Private or Confidential Information
Please do not provide any of your specific account details or other personal information when posting comments. If you have immediate service needs, please contact us at (808) 873-5050, or visit our office for assistance.

If you see inappropriate content please report it to:

Copyright and Intellectual Property
Infringement on any party's copyright, patent, trademark, trade secret, intellectual property, or other proprietary rights, or right of publicity or privacy is strictly prohibited and is your sole responsibility.

By submitting any content to our social media pages, you warrant and represent that you are the copyright owner of the content or that the copyright owner of the content has granted you permission to use such content consistent with the manner and purpose of your use.

Using our social media pages to distribute unauthorized copies of copyrighted material, including photos, artwork, text, recordings, designs, computer programs or derivative works of such programs is strictly prohibited and subject to removal.

Please note that any content submitted on Maui Federal Credit Union’s social media sites becomes the property of Maui Federal Credit Union. By posting comments, posts, tagged photos, videos, ideas, or any other content on our social media pages, you are granting Maui Federal Credit Union nonexclusive, worldwide unrestricted rights to republish, redistribute, or otherwise use this content for any purpose without consideration or payment. This includes, but is not limited to, marketing and advertising materials.

Maui Federal Credit Union has not reviewed all of the third-party sites linked to its social media sites, and is not responsible or liable, directly or indirectly, for their contents. We may occasionally post links to third-party sites when we think you'll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the site or company.

Maui Federal Credit Union does not endorse any comments made by its employees on any of its social media outlets, unless they are representatives authorized to comment on behalf of the credit union. Maui Federal Credit Union does not validate assertions, opinions or statements in the comments. All statements and viewpoints expressed in the comments are strictly those of the commenter alone, and do not constitute an official position of Maui Federal Credit Union, unless they are posted by the original author (who is an authorized representative of the credit union) or by a subject matter expert responding on behalf of that authorized representative.

Response Time
Monitoring of the Maui Federal Credit Union social media channels will take place Monday through Friday (exception being granted for holidays). We make every effort to respond in a timely manner. However, we cannot guarantee that we'll reply to every comment. Our failure to respond to, or act on a comment, should not be seen as acceptance or an endorsement of that comment. Members requiring immediate assistance are always encouraged to first contact us at (808) 873-5050.

Maui Federal Credit Union Employees
If you are a Maui Federal Credit Union employee, you MUST disclose your employment status when you submit a comment or question; do not misrepresent yourself. Whether you are at home or in the office, working for Maui Federal Credit Union is a material fact that may influence content, and community members have a right to know you work for Maui Federal Credit Union. When commenting on the credit union, unless you are authorized to speak on behalf of Maui Federal Credit Union, you must state that the views expressed are your own. If we feel the nature of your comment is confidential, shares information not generally available, or recommends an action that could adversely affect our members, we reserve the right to not post your comment. This policy is not intended to interfere with employees’ legal rights under the National Labor Relations Act to engage in concerted, protected activities involving the terms and conditions of employment. Thank you for helping maintain the integrity of our community by disclosing your employment relationship.

Participants use Maui Federal Credit Union social media channels at their own risk and acknowledge that Maui Federal Credit Union cannot prevent every violation of this policy. Maui Federal Credit Union does not assume responsibility for any direct or consequential damages which may result from unauthorized or inappropriate posts.

Maui Federal Credit Union reserves the right to change these guidelines at any time at our sole discretion.

Quick Links

What's New?

Read More Articles
THIRD PARTY SITE DISCLAIMER – By accessing the noted link you will be leaving Maui FCU’s website and entering a website owned and maintained by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Maui FCU’s website. Maui FCU shall not be responsible for the content and/or accuracy of any information contained in these other sites or for any information you provide to these sites. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Maui FCU. CLICK OK TO CONTINUE OR CANCEL TO ABORT

Continue Cancel